2023 North America Customer Summit
Agenda
3:00 – 4:30pm
4:30 - 5:30pm
5:45 - 6:00pm
6:00 - 9:00pm
After Hours
WHY SHOULD
YOU ATTEND?
Intelligent Innovation
Hear about Sapiens' strategic vision and product roadmaps
VENUE
The Summit will take place at the urban Austin Marriott Downtown. We have secured a discounted rate of $299 plus tax. The group rate is valid until August 9, 2024 or until the block is full. Please book your room as soon as possible to take advantage of this rate. Space is limited.
Check In
Reception
Transportation to Event
Johnny Cash Museum | (Ranked #1 music museum in the world by Forbes, Conde' Naste, and National Geographic Traveler)
Dinner, Drinks, Music and Private Access to the Museum
Time to enjoy the bars and clubs of Nashville’s “Honky Tonk Row” together!
Monday, May 9th | Please plan to arrive by 2:00 pm (CST)
RESERVE YOUR SPOT
Copyright © 2024 Sapiens International. All Rights Reserved. | Legal Notice | Privacy Policy
Monday, May 9th | Please plan to arrive by 2:00 pm (CST)
3:00 – 4:30pm
Check In
4:30 - 5:30pm
Reception
5:45 - 6:00pm
Transportation to Event
6:00 - 9:00pm
Johnny Cash Museum | (Ranked #1 music museum in the world by Forbes, Conde' Naste, and National Geographic Traveler)
Dinner, Drinks, Music and Private Access to the Museum
After Hours
Time to enjoy the bars and clubs of Nashville’s “Honky Tonk Row” together!
Reception
Transportation to Event
October 23-26 | Tucson, Arizona | JW Marriott Starr Pass
JOIN US IN AUSTIN: THE LIVE MUSIC CAPITAL OF THE WORLD!
Welcome to Sapiens 2024 North America Customer Summit, a perfectly composed symphony to inform and inspire our valued customers, showcasing the very latest in technology and innovation from across our industry.
Our Summit is built to engage, educate, and entertain. It is a platform for senior leaders, operational management, business, and technology practitioners to meet face to face, network extensively with peers and gain critical insights from our rapidly evolving industry. The agenda will be packed with content-rich sessions, across all insurance lines of business, led by industry leaders and product experts, as well as lively evening entertainment.
Come and Compose Your Future!
Tune-In
for the
latest & greatest insurance market
trends!
Create a
New Playlist
by discovering cutting-edge insurance technologies and implementations!
Get in the Rhythm
of networking, having fun, and learning from your peers!
2024 Sapiens Customer Summit
September 9-11 | Austin, Texas
Technology Evolution
Immersive workshops detailing the latest product innovations, customer success stories, and industry best practices
Collaborative Discussions
Engage and interact with industry leaders, experts and peers from across the insurance ecosystem
We are now working to build an agenda full of valuable keynote presentations, panels, workshops, and fun activities, which will soon be shared. Please stay tuned for more information, and in the meantime, make sure to register and secure your spot.
TAKE A LOOK BACK AT TUCSON 2023
CONTACT US
AGENDA
CONFERENCE FEES
For any questions or assistance with registering for the event contact NA_Events@sapiens.com.
A chic urban retreat, the Austin Marriott Downtown is steps away from Lady Bird Lake, popular shops, and delicious restaurants. In the vibrant city of Austin, the hotel offers a rooftop pool with breathtaking views, two-level lobby bar, a signature restaurant, and a rooftop tropical bar with tiki cocktails. Featuring luxury amenities and excellent service, the downtown hotel is an oasis in the live music capital of the world. Take time to enjoy the sites and sounds of Texas' capital in a world-class hotel environment.
Local Area
With colorful entertainment, art and culture, inspiring cuisine and stunning outdoor experiences, Austin lets you create a soundtrack all your own. Looking for things to do before the conference begins? Click here for information and recommendations for things to do and places to visit in this amazing location.
Cancellation Policy
Substitutions can be made at any time. All cancellation requests for Summit 2024 must be in writing to NA_Events@sapiens.com. Full refunds minus a $200 administrative fee will be granted only on written requests received on or before Friday, August 2, 2024. No refunds will be granted after that date.
Canceling your registration does not automatically cancel your lodging reservation and must be handled directly with the hotel.
In the unlikely event the meeting is cancelled, Sapiens will refund the total registration fee. However, Sapiens will not be responsible for any travel, hotel accommodations, or other costs incurred.
DAY 1 | Monday, September 9
6:30 - 9:30 pm
Evening Welcome Reception
DAY 2 | Tuesday, September 10
MORNING | GENERAL SESSION
Welcome and Opening Address
Featured Keynote: The Rhythm of Innovation, Josh Linkner, Serial Entrepreneur, New York Times Bestselling Author, and Venture Capital Investor
MORNING | TRACK SESSIONS
Product Opening Sessions
Networking Session
AFTERNOON
Lunch & Networking
Product Breakout Sessions
EVENING EVENT
7:00 - 10:00 pm
Sapiens MusicFest
DAY 3 | Wednesday, September 11
MORNING | GENERAL SESSION
Welcome Back
Presentation: Advancements in AI - Tomer Simon, Chief Scientist, Microsoft
Fireside Chat: Powering AI-Fueled Digital Transformation
Client Panel: Key Trends Impacting Insurers
MORNING | TRACK SESSIONS
Product Breakouts
Partner Breakouts
AFTERNOON
Lunch & Networking
Product Breakout Sessions
Awards
Closing Remarks
EVENING EVENT
7:00 - 10:00 pm
Disco Fever
CONFERENCE FEES
For any questions or assistance with registering for the event contact NA_Events@sapiens.com.
Cancellation Policy
Substitutions can be made at any time. All cancellation requests for Summit 2024 must be in writing to NA_Events@sapiens.com. Full refunds minus a $200 administrative fee will be granted only on written requests received on or before Friday, August 2, 2024. No refunds will be granted after that date.
Canceling your registration does not automatically cancel your lodging reservation and must be handled directly with the hotel.
In the unlikely event the meeting is cancelled, Sapiens will refund the total registration fee. However, Sapiens will not be responsible for any travel, hotel accommodations, or other costs incurred.
Register by July 19, 2024 to secure the early bird rate of $999.
After this date, the rate will go up to $1299 through the registration deadline of August 30, 2024.
Groups of five or more can contact NA_Events@sapiens.com
for a group rate discount code.
We have an outstanding slate of speakers lined up for you. Each one is an industry leader, and each talk promises to be full of the latest, most critical insights for the future of insurance and technology. You don't want to miss a single one!
SPEAKERS
Dr. Tomer Simon, Chief Scientist, Microsoft
General Session: When the Technology is Faster than the Business Models: How Gen AI is transforming the way we need to think about the insurance industry
Dr. Tomer Simon is an experienced and visionary technology executive with over 22 years of leadership in digital transformation and strategic innovation. Currently serving as Chief Scientist at Microsoft Israel's R&D Center, Dr. Simon specializes in spearheading major initiatives that integrate advanced technology solutions, particularly AI, with organizational strategy across diverse global contexts and business sectors.
Eric Weisburg, Senior Principal, Datos Insights
Decision: Analyst Insights on AI: Somewhere in Texas
Eric is an expert in insurance technology, data and analytics, operations and finance. Currently a Sr Principal at Datos Insights, his experience includes leading IBM’s Information Management insurance vertical, and CapGemini’s Insurance Insights and Data He began his insurance career at AIG where he led strategy and innovation for the C-suite. He is widely published and is a regular speaker at industry events.
Keith Raymond, Principal Analyst, Celent
Life & Annuities: Analyst Insight & Customer Panel: AI Rhapsody
Keith is a Principal Analyst in Celent's North American insurance practice. He has extensive industry experience in artificial intelligence, generative AI, operational process automation, business transformation, and back-office systems & operations for property/casualty and life/health/annuities. He most recently has focused his research on the topic of process automation including generative AI, artificial intelligence, robotic process automation, process mining and a Celent series of reports on large language models. Keith has authored, blogged, participated in webinars and podcasts covering a number of insurance industry topics with focus on artificial intelligence, innovation, and both legacy and digital transformation. Keith also speaks frequently at insurance industry events.
Deborah Zawisza, Sr. Principal, Datos Insights
Property & Casualty: Embracing Disruption - Forging a Path to Sustainable Growth in Commercial Insurance: Hear it Through the Analyst Grapevine
General Session: Client Panel - Key Trends Impacting Insurers: Preparing for the Road Ahead
Deb Zawisza is a Senior Principal in Datos Insights Insurance Practice. She is an insurance and technology industry veteran with senior executive technology roles at Travelers, Aetna, Phoenix Companies and PwC. Her expertise and research agenda spans transformation strategy, core system modernization, digital and analytics across P/C and Life and Annuity lines of business. Deb is a member of the dean’s advisory board at the Willumstad School of Business at Adelphi University and is currently the Executive in Residence. Deb attended Rensselaer Polytechnic’s MBA program and holds a B.B.A. in Finance from Adelphi University.
Josh Linkner, Serial Entrepreneur, New York Times Bestselling Author, and Venture Capital Investor
Featured Keynote: The Rhythm of Innovation
Josh Linkner — a New York Times bestselling author — is a rare blend of business, art, and science.
On the business front, he’s been the founder and CEO of five tech companies, which created over 10,000 jobs and sold for a combined value of over $200 million. He’s the co-founder and Managing Partner of Muditā (mooDEE-tah) Venture Partners – an early-stage venture capital firm investing in groundbreaking technologies. Over the last 30 years, he’s helped over 100 startups launch and scale, creating over $1 billion in investor returns. He’s twice been named the EY Entrepreneur of The Year and is the recipient of the United States Presidential Champion of Change Award.
While proud of his business success, his roots are in the world of jazz music. He’s been playing guitar in smoky jazz clubs for 40 years, studied at the prestigious Berklee College of Music, and has performed over 1000 concerts around the world.
His experiences in both business and music led him to become one of the world’s foremost experts on innovation. Josh is the co-founder and Chairman of Platypus Labs, a global research, training, and consulting firm. Today, he’s on a mission to help leaders Find A Way™ through creative problem-solving, inventive thinking, and ingenuity.
OUR SPONSORS
This year we increased our roster of ecosystem partner sponsors at this year’s Summit in response to strong demand from our customers. Ecosystem partners play an essential role in extending and enhancing Sapiens solutions with innovative products, capabilities and services. Learn how your organization can benefit from business partner solutions by visiting our Sponsor Exhibit area while you’re at Summit.
GOLD SPONSORS
Empower your insurance business with Microsoft Azure's secure, scalable cloud platform, driving innovation and delivering exceptional customer experiences.
Deloitte’s insurance practice can advise you on how to navigate the shifting landscape of a human-centered economy.
SILVER SPONSORS
Our spacious exhibition floor adjacent to the session ballrooms will be home for our Silver and Bronze sponsors.
Whatfix empowers software users to unlock the true potential of applications across web, desktop, and mobile interfaces
Providing a complete, simple, & secure electronic bill presentment and payment solution.
LA | MPL | PC | WC
BRONZE SPONSORS
A global digital services and solutions provider, that leverages emerging technologies and deep domain expertise to deliver real-world business impact for its clients
LA | PC | WC
Swifter is a platform that serves carriers and MGAs as a robust front-end experience solution.
LA | PC
Hi Marley is the first intelligent conversational platform built for P&C insurance, powered by SMS.
WC
Infor F9 is a powerful financial reporting and analysis solution that provides a real-time view of business information with Microsoft Excel.
F&C
ODG’s is the one-stop location for workers’ compensation, disability, and auto liability claim.
WC
One Inc offers a single platform to process digital payments for premiums and claims.
LA | PC | WC
Hi Marley is the first intelligent conversational platform built for P&C insurance, powered by SMS
WC
Underwriting efficiencies and greater risk insights with Commercial Insurance Insights
LA | PC
Market leader in management and technology consulting services for organizations that deliver benefits to their members and customers across the U.S. and Canada. .
WC
transforming the way people work, everywhere - through process intelligence and automation.
PC | WC
Santosh Kutty, Principal, Insurance Transformation & Global Sapiens Alliance Leader
Deloitte
Fireside Chat: Modern Insurance Platform Ecosystems - Powering AI Fueled Insurance Digital Transformation
Santosh is a Principal and Insurance Transformation Leader with over 30 years of global experience serving L&A, Group, and P&C clients. He specializes in advising insurance carriers with strategy, planning and execution of multi-year technology-enabled business modernization investments. He has deep subject matter expertise with business-centric digital transformation programs across the insurance value chain leveraging package solutions and InsurTechs. Santosh is a market thought leader and speaker on topics such as core modernization, AI/GenAI innovation, and Agile delivery. Santosh serves in multiple Deloitte leadership roles as the Global Sapiens Alliance Leader, LifeTech Solutions Leader and Group Insurance CIO Executive Forum Leader.
